Sales

Sales Practice

Your ability to grow revenue and optimise costs is the key to your future success.

As customer service specialists, we focus on quick and flexible implementations across all industries. We’ll give you instant access to our highly skilled multi-channel sales teams, that know how to build revenue through strong customer relationships.

As trusted partners, we’ll transform your customer relationships and achieve your business goals, through rapid speed to market, smart selling techniques and lower operational costs.

Partnership for growth

By working with Merchants, your business will enjoy:

Quick access to multi-lingual, multi-channel sales

Boost B2B and B2C sales through our multi-lingual sales desks across multiple channels including voice, email, social media and chatbots. We’ll give you access to empowered advisors, best practice compliance, and the finest multi-channel sales specialists in the market, without the investment risk.

Sales intelligence that puts customers first

Whatever your industry, our innovative sales solutions deliver revenue and a personal customer experience. For us, it’s about going beyond sales scripts. We use advanced customer intelligence and predictive behaviour modelling, in inbound and outbound sales, to make sure you put customer care first.

Flexible Options

We’re focused on flexibility and innovation, to keep costs low and deliver rapid scalability. That means you manage risk by choosing the solution to fit your business needs. To balance revenue and costs, our flexible sourcing options mean you only pay for what you need, when you need it.

Let’s Work Together

If you are looking for a business partner that stands by your side and is more than just an Outsource provider. Contact us to find the best way to work together.