With a successful track record in end-to-end Credit Card services, we see ourselves as a true customer experience partner – not just another BPO. Our global market expertise and experience in the financial services sector means we’re best placed to deliver tailored, highly specialised solutions that work for your business. We do this through the latest technology, and PCI and Information Security level people and systems.
By working with Merchants, your business will enjoy:
Access to highly trained agents and innovative technology
PCI and information security compliant systems and people
Seamless integration with your business and end-to-end card solutions
We provide solutions for specific components of the credit card process or the full end-to-end solution including back office support, as well as:
Application support services.
Credit Adjudication Support Services.
Credit Limit assessment review.
Fraud Detection and Fraud Investigation.
Our systems and people are PCI and Information Security trained. Our training of quality agents, access to the latest technology, and passion to make a difference to the Customer Experience enables us to be the unrivaled authority in this field. We provide robust security and compliance protocols with extensive experience in the development of card program policies and procedures for regulated card portfolios.
Our flexible sourcing options mean you only pay for what you need. Our infrastructure, and security practices provide our clients with peace of mind and allow them to focus on product development and brand promise while we focus on Customer Experience.
If you are looking for a business partner that stands by your side and is more than just an Outsource provider. Contact us to find the best way to work together.