11 April 2019
Case Study – Put CX at the heart of your helpdesk
Helpdesk clients should enjoy the same experience as your customers. Yet because the service is tech-oriented, it’s often low on the priority...
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Technology
29 November 2018
In Articles, Technology
AI and robotics: today’s face of CX
As one of the top 3 trends in CX, Robotics and AI can boost productivity, reduce costs and improve service. As organisations...
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