News

26 June 2018

A 7-year partnership with transunion

TransUnion serves consumers and businesses across multiple lines of business in South Africa and in selected neighbouring states. Operating in a fiercely...

24 June 2018

In News

Aussie/SA partnership to boost cape town revenue by millions

Life admin is the buzz word of the year, and it’s a perfect fit for all those little daily details that everybody...

24 June 2018

In Case Studies

Case study | a 10-year partnership with Vodacom

Vodacom is a leading African mobile communications company providing a wide range of services including mobile voice, messaging, data and converged services...

24 June 2018

In Case Studies

WFM methodological facilitation

Couple a challenging economic and political climate with an industry in the throes of a rapid digital evolution and it is little...

24 June 2018

In Articles

Digital disruption: more about the disruptive than the digital

Digital disruption is a term being heard more and more often across various industries, from contact centres in the service sector to...

24 June 2018

In Case Studies

iiNet expansion with Merchants

Recognised as a global leader in customer service excellence, iiNet is Australia’s second largest DSL Internet Service Provider (ISP) and the leading...