Building Digital Skills with Lego
As Merchants and Social Coding move toward the first anniversary of their partnership, the organisations are embarking on a new, exciting project...
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Merchants Academy joins the drive for digital inclusion
As part of its dedication to building a pipeline of talent equipped with future-ready skills, the Merchants Academy has partnered with digital...
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Merchants bolsters Academy through BPESA partnership
In June 2021, Merchants was certified as an Accredited Training Provider by the Services SETA as part of our commitment to driving...
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Less than half of global organisations invest in customer experience
Merchants research over the last two years has clearly demonstrated the need for human-led support in creating and providing a positive, tailored...
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Zain Patel appointed BPESA chair
As of October 2021, Merchants’ managing director, Zain Patel, has been appointed as the new chairperson of the BPESA National Board. This...
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The power of digital CVs for matric learners
As more than a million South African students await their matric results, the number of job seekers in the country is set...
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People at the centre of the inaugural Merchants Summit
In October, Merchants held its inaugural Merchants Summit – as a chance for the various teams and business units to connect, celebrate...
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Merchants cements itself as the most awarded BPO in South Africa
The Merchants team has taken home 12 awards at the EMEA regional leg of the 16th Annual Global Top Ranking Performer Awards...
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If you are using traditional CVs to recruit you are missing out
The use of digital recruitment tools by businesses is paramount in closing the skills gap and tackling the country’s ever-increasing unemployment rate....
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B-BBEE Level 1 – Merchants remains committed to transformation
Merchants is proud to announce that it has retained its Level 1 B-BBEE rating for the second consecutive year after becoming the...
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