Future-Ready Recruitment Starts Here
Using traditional recruitment methods – where a job ad is posted and job seekers send in their CV to the relevant department...
Read MoreUsing traditional recruitment methods – where a job ad is posted and job seekers send in their CV to the relevant department...
Read MoreSouth Africa’s employment landscape is notoriously competitive, as the country battles an unemployment rate of 29.1% and a youth unemployment rate of...
Read MoreThe world is facing unprecedented times in 2020, as the Coronavirus pandemic has completely shifted the way we live, work and do...
Read MoreWhile it might be impossible to predict a crisis like COVID-19, making use of workforce management (WFM) tools in the contact centre...
Read MoreThe popularity of loyalty programmes among global consumers has grown steadily over the last decade, with 2020 statistics showing that 72% of...
Read MoreAs digitalisation continues to shape the way we live and work, data is one of the most valuable assets to businesses and...
Read MoreMerchants is proud to announce the achievement of an impressive B-BBEE Level 2 status, a milestone that places Merchants people, clients and...
Read MoreWe are sending our team to Washington, USA where they will be presenting an interactive session of Customer Experience being driven through...
Read MoreThe Merchants team will be presenting ‘Unlocking the potential of the digital human’ at the Call & Contact Centre Expo in London...
Read MoreAchieving the best results ever in 2018, athletes at The Martin Dreyer Change a Life Academy are raising the bar in paddling,...
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