15 November 2018
Gold at the ContactCentreWorld Awards in Prague 2018
Premier South African BPO and CMO Company Merchants, a Dimension Data Company, scooped Gold at the ContactCentreWorld Awards held in Prague this November.
Three of Merchants subject matter experts, Ilse Hess, Eugene Merckel and Yusuf Adams attended and presented their work at the conference this November. Their work was well received and we won the following categories on the awards night.
- Yusuf Adams won gold for Workforce Management category
- Ilse Hess won gold for Best Support Professional HR and silver for Best Recruitment Campaign
- Eugene Merckel accepted the gold award for Best Help Desk
#WeAreProud of the team’s achievements this year and we will continue to bring the best talent and highest quality of work to every client we serve.