FAQ

To be part of the Merchants Family, you will need to have a drive to succeed and a passion for delivering easy, positive and brilliant customer experiences. For less than 1MB you can set your career in a different direction by completing the online application process here. This process can take up to an hour, AND please make sure you fill in all the required fields. Good luck, we look forward to your application.

We’re always on the lookout for quality candidates to deliver amazing customer service and join a company that can add real value to your life. To be considered you have to complete the online application process here. This can take up to an hour. Should you be successful, we will contact you for an interview. Good Luck and make sure you have connectivity.

We are so sorry to hear about that. We ask that you please be patient with us as we receive many applications a day and if you have not heard from us within a month of completing the online application, you were unfortunately unsuccessful in your application. Thank you for applying, we wish you all the best in your search for employment.

Thank you for your patience, we’re looking forward to having you join our team. We are just waiting for the perfect position to become available. Sorry for the wait, it can take up to a month to be placed.

If you are successful, we send out communications via SMS letting candidates know if they were successful. If you have not heard from us within a month of completing the online registration, please consider your application unsuccessful.

Yes, we offer training, which is around 4 weeks, depending on the client’s requirements. You will have to successfully pass the training before starting your career as an employee in our company.

Once accepted onto the training programme, you will receive a stipend while on training.

We have great news for you, our selection is not based on experience only, but also on your behavioural and communication skills. Please take a chance and complete the online application process here. This can take up to an hour and requires less than 1MB of data. Should you be successful, we will contact you for an interview.

Thank you for showing interest in working with Merchants, unfortunately we are not based in the Eastern Cape, only based in Gauteng, KZN and the Western Cape. We also do not pay for relocation. We wish you all the best in your search for the perfect job for you.